Politique de remboursement

Due to the intimate and hygienic nature of our products, all sales are final. We do not accept returns or exchanges.

Damaged or Defective Orders

In the unlikely event your order arrives damaged or defective, we will take care of it for you. Contact us at concierge@aurea-maison.com within 14 days of delivery with a brief description and a photo, and we'll arrange a replacement or refund.